Posted on January 26, 2015 at 8:06 pm
Dear SubCulture patrons,
Due to the potential dangers posed by the blizzard currently moving into New York City, we regret to inform you that tonight’s Jason Robert Brown performance has been cancelled. Please know that it takes a very special set of circumstances to prompt a cancellation at SubCulture, and given the warnings from city and state officials, we believe this to be the right decision.
What happens next? You have two options:
TICKET REFUNDS: If you would like a full refund of your ticket purchase, you do not need to do anything. We will refund your purchase to the original form of payment within the week.
ATTEND ANOTHER JASON ROBERT BROWN CONCERT: If you would like to attend another performance in the Jason Robert Brown concert series, please do the following within 48 hours:
- Email firstname.lastname@example.org.
- In the email, provide your name and the number of tickets you purchased to tonight’s concert.
- Provide the concert date of the alternate Jason Robert Brown performance that you would like to attend. PLEASE NOTE: SubCulture will fill requests on an availability-basis. If the performance you would like to attend is sold out, we will inform you. Additionally, you may only transfer to a ticket-type that matches your current ticket (i.e., General Admission; Standing Room).
- If we do not receive an email from you by 10pm EST on Wednesday, January 28th, we will automatically refund your ticket purchase.
We thank you for your understanding and hope all of your remain safe and sound throughout the storm.
The SubCulture Team